Paradox - Migrating Your Integration

Migrating to DISAScreen with a Paradox Integration

This informational page is designed to help with the details of transitioning your Paradox integration from the legacy GHRR background screening platform to DISAScreen. 

As a part of your migration, we have worked with the DISA Integration and Paradox Support Teams to prepare and mirror your account set up – this means all locations, packages and client identifiers have been mapped and prepared. 

On your migration date, three things will happen:

  1. The Paradox team will update the account within Paradox to connect the DISAScreen Locations and Packages. Once complete Paradox will notify the DISA Migration Team that the account is switched.
  2. The DISA Migration Team will set your new account to Active and trigger a welcome email to your DISAScreen account.
  3. Your legacy platform user accounts will be updated to View permissions. This will allow you to view all historical reports but you cannot manually place new orders there.

Ordering Background Checks: the steps for triggering/requesting an order from Paradox to DISAScreen are almost identical to the steps you are used to from the legacy system. Please see additional DISAScreen training guides HERE.

DISAScreen Grading Workflow: Accounts that were set up with grading/adjudication values in the legacy system will be set up with similar profiles in DISAScreen. These values will update back to Paradox with the complete result status and Report URL. 

  • Legacy GHRR Grading Values: The legacy system applied a grade of “Green” or “Passed” for any report free of any discrepancies. This would not flag the employee in Paradox. Any other value (i.e. “Review”, “HR Review”, etc..) would apply the caution sign on the employee in Paradox for further review. The candidate could not be moved forward without review. 
  • DISAScreen Grading Values: The values below will be used and appear on the completed background screening report:
    • Tier 1 = Clear or Passed – report is free of discrepancies*
    • Tier 2 = Review – one or more items on the report needs a review due to a discrepancy
    • Tier 3+ = Additional values could be added to allow your HR department to further adjudicate the report beyond Tier 2. These additional values will be applied in the DISAScreen account outside of Paradox.

Completed Report Result Links: As mentioned above the grading value applied to the report will coincide with the candidate advancement functionality within Paradox. The completed report result link sent back to Paradox from DISAScreen will open the results for you without the need to log in, allowing approved users to open, review and advance the applicant accordingly.

Please Note: Please log into your legacy GHRR platform to view any previously completed reports.