Data Transfer FAQ

The Legacy Login will only be available for 90 days after you are migrated to our upgraded platform.  After that, you will have to request a data transfer via Option 2.

Q: How can I get my consumer reports from the legacy GHRR platform?

A: There are two ways to access these:

1. Login to the legacy GHRR portal here: Legacy Login for retrieval
   1. Here, you may download all files by checking the box to select the reports you want and clicking the print icon.
   2. Here is a video to walk you through it: How to Mass Download Your Data
2. We can extract your data from the legacy platform and send it to you via a Secure File Transfer Protocol (SFTP).If so, Submit a Request for Data Transfer Here
   1. We’ll contact you with instructions
   2. Be prepared to: complete a chain of custody form, pay a fee for services, accept and download files
   3. Below is the format:
      
      Client name folder
      ---applicant folder (name)
      ------applicant report html
      ------document1
      ------document2

Please note: we only retain our consumer files for a period of three years. As a file ages past three years, we permanently delete it. If you want copies of your historical consumer reports, we strongly recommend you download them at the time of migration.